Refund & Cancellation Policy

Whitepluscream provides you services under the following conditions. Please read the following terms carefully. If you do not agree to the following Terms & Conditions, you may not enter or use this Website. If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs whitepluscream and its use by you in relation to this Website. 

Cancellations and Returns:

Orders can be cancelled if the products have not yet been delivered or shipped. Once they are shipped or delivered to the users, they are no longer permitted to cancel. Any returns after that will be handled on a case-by-case basis. Within reason, we will do what we can to ensure customer satisfaction. If a refund is the only option, whitepluscream reserves the right to offer all monies as store credit or that any refunds will be made onto the original mode of payment. For all returns, except where the item is faulty or dispatched in error by us, you will be required to arrange and pay Courier charges for the return of the products to whitepluscream.com

Once refund is accepted, 4 Business Days we will transfer the amount to customers account If store credit is accepted, 3 Months is the validity to use it.

Whitepluscream Guarantee:

If you received an incorrect, damaged, defective, or item not as described, please contact us for a partial/full refund or replacement on whitepluscream terms and conditions.Receive the product within 7 days, we will be happy to exchange or refund for you, as long as all original packaging and accessories are in original condition.We maintain high standards of excellence and strive for 100% customer satisfaction.